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General Enquiries & Feedback

Our FAQs page offers comprehensive information about trading with us.
Or, you may still reach out to us with further questions.
Email:  MKES_helpdesk@maybank.com

Call us: 

 

+65 6432 1888

 
 
Night Desk (US Trading)
Hotline:

+65 6231 5554

 
Operating Hours:
 9:30pm to 4:00am (Daylight Saving Time)
US market trading days
 10:30pm to 5:00am (Standard Time)
 
Bonds & Fixed Income Securities
Email:         
 
Equity Derivatives and Structured Products
Email:         

MKES_helpdesk@maybank.com
 
CFD
Email:     
 mkescfd@maybank.com
 
Forex
Email:        
 MKES_LeveragedFXDept@maybank.com
   
Data Protection
Email:
Hotline:
 

Popular Enquiries

Q1. How do I opt in or opt out of e-Statements and add/update my email address?

Q2. How can I update my mailing address?

Q3. How can I update my signature and/or personal particulars (Name, NRIC, Nationality, PR Status etc)?

Q4. How can I increase the trading limit for my KE Trade account?

Q5. How do I trade using my CPF funds or SRS account?

Q6. I have forgotten my KE Trade User ID and/or password. What should I do?

Q7. How can I withdraw funds from my trading account(s)?

Feedback/Enquiry
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