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Your Revamped Contract and Monthly Statements
New Contract and Monthly Statements

With the implementation of our new back-office system in September 2017, new consolidated daily and monthly statements will be provided to you. These upgrades aim to bring greater convenience to you in viewing your trading activities and transactions all in one place. 

 

1. Daily Consolidated Contract Statement

The new format of the daily consolidated contract statement will be sent to all clients for SGX and foreign market trades based on the following dates:

Key Dates Items in Daily Consolidated Contract Statements
From 13 September 2017 
  • all buy and sell transactions for the day in SGX market
From 18 September 2017 
  • all buy and sell transactions for the day in SGX market
  • all buy and sell transactions for all foreign markets

Please note that you will continue to receive contract statements sent by The Central Depository Pte Ltd on our behalf for all trades executed on the SGX market until 12 September 2017.

 

2. Monthly Consolidated Statement

The new format of the monthly consolidated statement displays a summary of all your transactions for the month. In addition to the current monthly statements, these are some of the changes included:

New Section for Unsettled Transactions

All unsettled transactions, such as outstanding contracts, contra gains/losses, custody and miscellaneous fees will be shown separately under "Unsettled Purchases" and "Unsettled Sales", "Contra (Gains)/Losses" and "Outstanding Debit Notes/Credit Notes" for your reference.  

Trust Balance and Securities in Custody

Your trust balance and securities held in custody as at month-end along with their movements during the month will now be consolidated in the monthly statement. You will no longer receive separate monthly statements for SGX and foreign securities held in custody after the consolidation.

You will receive two monthly statements for the month of September 2017 if there is activity and/or balance as of 30 September 2017.

 

3. Sample of New Statements

To view a sample of your revamped daily and monthly statements, please click here.

 

4. Switch Over Dates for New Contract Statements/Monthly Statements

Transaction Types 

Existing Contract Statements /

Monthly Statements

New Contract Statements /

Monthly Statements

SGX Trades Between 1 Sept 2017 to 12 Sept 2017 From 13 Sept 2017 onwards
Foreign Trades Between 1 Sept 2017 to 15 Sept 2017 From 18 Sept 2017 onwards
Activity Statement Between 1 Sept 2017 to 15 Sept 2017 From 18 Sept 2017 onwards
Account Balance Refer to New Monthly Statement From 18 Sept 2017 onwards
Securities Movement Between 1 Sept 2017 to 15 Sept 2017 From 18 Sept 2017 onwards
Securities Holdings Refer to New Monthly Statement As at 30 Sept 2017

 

Other Important Changes to Note

1. Auto Net-off for Contra Losses and Custody/Miscellaneous Fees for All Clients (Incl. GIRO Clients)

From 18 September 2017 onwards, available sales proceeds and/or contra gains will be automatically deducted for contra losses and custody/miscellaneous fees in the same currency. Dividend proceeds will be automatically deducted for custody/miscellaneous fees in the same currency. 

 

2. CPF Investment Account Number

Do update your CPF Investment Account number to avoid unsuccessful settlement.

  

3. Electronic Payment for Shares

Clients with Electronic Payment for Shares facility will only be able to view the purchase contract details for payment in the ATM system 2 business days after the trade date.

 

4. Delays in Payment

Please expect some inconvenience and delays in payment during the system upgrade between 13 September 2017 to 15 September 2017. 

 

Benefits of e-Statements
  • Fast
    e-Statements are available online sooner than paper statements that arrive by mail and can be accessed on the go. You will also receive e-mail notifications when your new e-Statement is available.

  • Convenient
    View up to the past 100 calendar days of your daily statements and contract notes and up to the past 12 months of your monthly statements.

  • Secure
    Access your statements via our secure KE Trade platform with Verisign 128-bits Secure Socket Layer (SSL) encryption. 

  •  Environmentally Friendly
    e-Statements reduce paper usage, ultimately saving trees.
Opt In or Out of e-Statements

You may choose to opt in of e-Statements. 

Step 1:  Log in to www.ketrade.com.sg  on your desktop or laptop

Step 2: Click “e-Services”

 Some description

Step 3: Select “e-Statements”

Step 4: If your e-mail address is not in our records, you will see the "Opt In" screen. 

Some description

Please ensure that the e-mail address added is valid and that your mailbox is not full, as you will receive email notifications when your e-Statements are available for viewing.


Step 5: Add your email and select “Submit”

If your e-mail address is in our records, you will see the "Manage Settings" screen with your e-mail address displayed. Click “Change e-mail” and update your e-mail address.

 

Opting Out of e-Statements

You may choose to opt out of e-Statements. However, please note that should you do so, you will no longer be able to access your past e-Statements. To keep your records of your previous statements, please save soft copies before opting out. 

 

Step 1: Log in to www.ketrade.com.sg on your desktop or laptop

 

Step 2: Click "e-Services"

 

Step 3: Select "e-Statements", followed my "Manage Settings"

 

Step 4: Click "Opt Out"

Some description

Step 5: Agree to the terms and select "Submit"

 

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