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Changes to General Terms and Conditions Governing PDPA and FATCA

We are making changes to our General Terms and Conditions and have summarised the changes below:


Singapore Personal Data Protection Act (“PDPA”)

We would like you to understand the purposes for which we may collect, use or disclose your personal data. We would like to assure you that we value your privacy and your personal data will continue to be kept confidential and secure in accordance with PDPA, which comes into effect from 2 July 2014.


U.S. Foreign Account Tax Compliance Act (“FATCA”)

We will be reporting information of U.S. Persons' financial accounts held outside the U.S. to U.S. tax authorities in compliance with FATCA, which is a U.S. law. Clause 1.27B(m) of the revised General Terms and Conditions will apply to you if you are a U.S. Person.


Affiliated Companies
Our Affiliated Companies, including Maybank Singapore and Etiqa Singapore, will be able to reach out to you to provide you with information on products and services which you might be interested in.

Please take a moment to read through the changes made to our General Terms and Conditions below.


PDPA Consent / Withdrawal of Consent Forms
You may choose to provide or withdraw your consent to receive marketing, advertising and promotional information and materials relating to the products and services of Maybank Kim Eng, its affiliates, related companies and business partners, which may be of interest to you. Please fill up the form and mail back to us with the Business Reply Envelope at the back of the form.

Electronic Trading Risks

What are the electronic trading risks that I need to take note of?

  1. Live Prices
    The speed and quality of your internet connection will affect the performance and accuracy of live prices on our online trading platforms and mobile trading applications. Broadband internet connection is recommended for online trading.
  1. Password
    Always keep your internet trading password confidential and change it regularly. Clear your browser’s cache and history after each session so that your account information is removed. You are advised not to use your browser’s “Auto Complete” function to save your User ID and Password as this function stores and lists possible matches from entries that you have typed previously.
  1. Virus, Spywares and Adwares
    Always install the latest anti-virus software and spyware programs on your computer or mobile. Regularly scan your computer or mobile to quarantine and delete any Virus, Spyware or Adware that may be present. Avoid downloading programs and email attachments from suspicious unknown sources.
  1. Phishing
    Phishing is an act of acquiring sensitive information such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. It is typically carried out by email or instant messaging, and often directs users to enter details at a website.

    NEVER reveal your password to anyone. Be suspicious of any email or instant message asking you to provide sensitive account information. If you receive such emails or instant messages, do not reply or click on the links in the email or instant message.
  1. Wireless Network
    Wireless networking works by sending information over radio waves so it can be more vulnerable to intruders. Here are some ways to keep your wireless network secure:

    • Make your own unique and difficult-to-guess Service Set Identifier (SSID).
    • Change the default administrator password and username for your router.
  1. Orders
    In the electronic trading world, you may encounter situations such as being unable to withdraw erroneous orders in time due to the speed of the internet connection, or experience delays in order transmission and confirmation of order execution.

Please contact your Trading Representative or our Customer Service if you require any assistance.

Investing in Specified Investment Products
Prohibited Conduct

It is important that investors are educated about the prohibited conduct. Please note that below is only an extract of the Securities and Futures Act ("SFA"), Prohibited Conduct - Securities. For detailed SFA, Prohibited Conduct - Securities, please click here.


SFA s197. False Trading and Market Rigging Transactions
No person shall create, or do anything that is intended or likely to create a false or misleading appearance - 

  • of active trading in any securities on a securities market; or
  • with respect to the market for, or the price of, such securities.

No person shall, by means of any purchase or sale of any securities that do not involve a change in the beneficial ownership of those securities, or by any fictitious transaction or device, maintain, inflate, depress, or cause fluctuations in, the market price of any securities.


SFA s198. Securities market manipulation
No person shall effect, take part in, be concerned in or carry out, directly or indirectly, 2 or more transactions in securities of a corporation, being transactions that have, or are likely to have, the effect of raising, lowering, maintaining or stabilising the price of securities of the corporation on a securities market, with intent to induce other persons to subscribe for, purchase or sell securities of the corporation or of a related corporation.

No person shall effect, take part in, be concerned in or carry out, directly or indirectly, 2 or more transactions in securities of a business trust, being transactions that have, or are likely to have, the effect of raising, lowering, maintaining or stabilising the price of securities of the business trust on a securities market, with intent to induce other persons to subscribe for, purchase or sell securities of the business trust. 


SFA s199. False or misleading statements
No person shall make a statement, or disseminate information, that is false or misleading in a material particular and is likely - 

  • to induce other persons to subscribe for securities;
  • to induce the sale or purchase of securities by other persons; or
  • to have the effect of raising, lowering, maintaining or stabilising the market price of securities.


SFA s200. Fraudulently inducing persons to deal in securities
No person shall -

  • by making or publishing any statement, promise or forecast that he knows or ought reasonably to have known to be misleading, false or deceptive;
  • by any dishonest concealment of material facts;
  • by the reckless making or publishing of any statement, promise or forecast that is misleading, false or deceptive; or
  • by recording or storing in, or by means of, any mechanical, electronic or other device information that he knows to be false or misleading in a material particular, induce or attempt to induce another person to deal in securities.


SFA s201. Employment of manipulative and deceptive devices
No person shall, directly or indirectly, in connection with the subscription, purchase or sale of any securities -

  • employ any device, scheme or artifice to defraud;
  • engage in any act, practice or course of business which operates as a fraud or deception, or is likely to operate as a fraud or deception, upon any person;
  • make any statement he knows to be false in a material particular; or
  • omit to state a material fact necessary in order to make the statements made, in the light of the circumstances under which they were made, not misleading.


SFA s202. Dissemination of information about illegal transactions
No person shall circulate or disseminate, or authorise or be concerned in the circulation or dissemination of, any statement or information to the effect that the price of any securities of a corporation or any securities of a business trust will, or is likely, to rise or fall or be maintained by reason of any transaction entered into or to be entered into or other act or thing done or to be done in relation to securities of that corporation, or of a corporation that is related to that corporation, or securities of that business trust, as the case may be, which to his knowledge, was entered into or done in contravention of section 197, 198, 199, 200 or 201 or if entered into or done would be in contravention of section 197, 198, 199, 200 or 201.


SFA s204. Penalties
Any person who contravenes any of the above shall be guilty of an offence and shall be liable on conviction to a fine not exceeding SGD250,000 or to imprisonment for a term not exceeding 7 years or to both.